Shipping & returns


Shipping &Returns
 
1.What shipping services do we provide
 
Your package is delivered to you by speed post (express companies). 
Now we can ship via EMS, TNT, DHL and a few other air expresses. Our default shipping way is EMS. And if you want to use TNT or DHL, you need to pay extra fee.
EMS is the biggest Express Company in China. (More information is available on http://www.ems.com.cn/english-main.jsp)
 
2.How long does the shipping take
 
Generally, after we confirm your payment, your parcel will be shipped out within 24 hours, at most 36 hours. It takes around 4-6 working days to delivery to North America.
For all the other international orders, packages take 7-10 business days. (woking days - excluding weekends and holidays.) 
Sometimes your parcel will be delayed by your local post, which may extend your waiting to about 2 weeks. So if you want to receive your parcel as early as possible, you can please call your local post office to identify once you find your parcel is already in your country.
 
3.How to track the order
 
Once the order is shipped, a tracking number will be emailed to you by our sales staff.
Please follow the instruction on the email in order to track your package.
With this tracking number, you can track the progress of your replica handbags from the time your order leaves our warehouse to the time it arrives at your door!
The main express company¡¯s tracking address are as below for your reference:
EMS: http://www.ems.com.cn/english-main.jsp
DHL: http://www.dhl-usa.com/home/home.asp
 
4.How discreet is the package? Will other people know what is inside?
 
Our handbags are sent 100% completely discreet. There is no mention of the content written anywhere on the box. Everything is discreetly packaged in a normal small package.
 
5.What if the parcel was seized by customs ?
 
 
6.What is your wholesale policy?
 
Wholesale replica handbags are our specialty. We have diversiform and flexible wholesale policy to satisfy all kinds of requirements of customers.
Order above 2 items, 3% discount;
Order above 3 items, 5% discount;
Order above 5 items, 7% discount;
Order above 10 items, 10% discount.
(Wallets cannot count for items)
Your historical orders will be counted automatically by our system, so if you are a regular customer, you may enjoy more discount on www.ebagsshop.com
 
7.Will you have to pay Import taxes?
 
We ship the goods marked as gift or sample or goods with a low value, around $20 each parcel. Most countries do not charge duty for low value import. And 99% of our customers didn't get charged.
In case some duty happened, the customer should be responsible for the charges.

Payment

1.What payment methods do we accept
 
We accept PAYPAL, Credit Card (including Visa, MasterCard, American Express, Discover, etc.), and Western Union.
To pay with Visa and Master credit card you should submit your full name showed on the credit card ,the card number, verification number(CVV),expiry date, and your billing information, make sure that the information are exactly correct, or you may not pay successfully. And make sure that the receiver's name of the order is the same as the owner's name
 
2.How to make a Western Union transfer
 
Western Union is a global money transfer service. For more than 150 years, the familiar signs of Western Union have stood as a trusted symbol for connecting friends, family and businesses around the world.
You can go to http://www.westernunion.com/, and locate a nearby Western Union agency office. 
After the transfer is done, please email us back the following information:
Sender's First Name:
Sender's Last Name:
MTCN Number (i.e. Control Number):  (You can find this number on your Western Union invoice)
You place the Western Union order first, then we will email back to you with wholesale discount price, 10% discount off or more.
 
3.Is it safe to use my credit card on www.ebagsshop.com?
 
Yes, shopping at ebagsshop.com is safe. Our site employed the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and make sure your information will never be accessible to a third party.
 
Returns
Return policy
 
We are committed to your complete satisfaction. All the ordered items here you get are what you see on our website. Before enjoying easy exchange & return policy, you must contact us with returning shipping address before sending the items back. All items sent back to us must be in original condition i.e. not worn, altered or washed, with all tags attached.
All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs.
All returned merchandise should be sent to the shipping address we email you after you get.
 
Exchanges
 
We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges; you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
 
Order Cancellation
 
Cancellation of an order must be requested before the order has been dispatched because we process all orders within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
 
Others
 
All of our handbags are brand-new and come complete with their own dust bags, cards and serial numbers. All of the labels on our handbags are in the correct places, such as are the linings, locks, and key sets. The bags each come with their own dust bags, cards, and serial numbers as well.  Our website offers LV replicas handbags are made from the same material as the authentic handbag  All of our customers are provided with a tracking number and access to our customer service via email, chat and telephone. If for any reason you are unsatisfied with , just feel free to contact us.
 Welcome to ebagsshop and retails!!
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